Post by account_disabled on Jan 24, 2024 8:12:22 GMT
Most call tracking users use it for simple tasks: listen to calls, check traffic sources, find out customer activity hours. But Ringostat can and should be used for non-standard solutions. Today we will tell you two simple cases about customizing settings to suit the client’s needs. Everything described can be implemented in your project - just write to technical support . Reading time: 4 minutes Employees should not know about each other's calls Task Solution Mail tracking using Ringostat Task Solution Employees should not know about each other's calls Task The client is a large developer with more than 15 residential complexes, each of which has its own sales department. These departments compete with each other and should not know about each other's calls.
It was Fax Lists necessary to set up the project so that neither employees nor heads of sales departments could see their colleagues’ information. In addition, it was necessary to separate missed calls, because previously the company could not count the number of missed calls by different residential complexes. Solution The developer's alternate project numbers are divided between residential complex sites. When a visitor visits the website of a specific residential complex, Ringostat shows him the replacement number of the desired sales department. When a call is missed, notifications are sent not to all employees, but only to the sales department associated with the called number.
Notifications about missed appointments go both to email and to Google Sheets, in which each manager can view the statistics of their department. Tools: Webhook, Webhook numbers, with the help of which information is transmitted about which residential complex the call was made to . Increase the effectiveness of advertising with Ringostat call tracking Find out which sources bring calls - right down to the keyword in contextual advertising 👍Test for free Mail tracking using Ringostat Task Track sources of requests not only by phone, but also by email.
It was Fax Lists necessary to set up the project so that neither employees nor heads of sales departments could see their colleagues’ information. In addition, it was necessary to separate missed calls, because previously the company could not count the number of missed calls by different residential complexes. Solution The developer's alternate project numbers are divided between residential complex sites. When a visitor visits the website of a specific residential complex, Ringostat shows him the replacement number of the desired sales department. When a call is missed, notifications are sent not to all employees, but only to the sales department associated with the called number.
Notifications about missed appointments go both to email and to Google Sheets, in which each manager can view the statistics of their department. Tools: Webhook, Webhook numbers, with the help of which information is transmitted about which residential complex the call was made to . Increase the effectiveness of advertising with Ringostat call tracking Find out which sources bring calls - right down to the keyword in contextual advertising 👍Test for free Mail tracking using Ringostat Task Track sources of requests not only by phone, but also by email.